Hola! I’m Jalli!

Get in touch

<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> [email protected]

</aside>

Skill Set

🗓️ Calendar Management

📨 Email Management

📂 Filing and Organization

📝 Fiction writing, blogging, and communication writing

📽️ Video editing and captioning

Certifications

<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> CS Professional (CSC)

</aside>

Education

<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> BS in Office Administration

</aside>

<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Accountancy, Business, and Management strand

</aside>

Hobbies

Reading Books

Watching Series

Listening to Podcast

Playing puzzles

Story Writing

Practicing Stenography

Reading Legal policies

About Me

Working on improving myself by exploring new ideas and designing simple trackers to enhance mastery. Combining my graphic and writing skills to craft my own digital profile.

<aside> <img src="/icons/link_gray.svg" alt="/icons/link_gray.svg" width="40px" /> https://linktr.ee/ji.anbooks

</aside>

<aside> <img src="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" alt="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" width="40px" />

http://www.linkedin.com/in/jolly-ann-l-078958123

</aside>

<aside> <img src="notion://custom_emoji/00ed89f1-c54c-812f-bbe3-000338115694/28ad89f1-c54c-8031-af2e-007ab70193ec" alt="notion://custom_emoji/00ed89f1-c54c-812f-bbe3-000338115694/28ad89f1-c54c-8031-af2e-007ab70193ec" width="40px" /> https://web.facebook.com/profile.php?id=61580233118783

</aside>

My Services

Services

Tools

Tools

Work Experience

<aside> <img src="/icons/package_blue.svg" alt="/icons/package_blue.svg" width="40px" /> Customer Service Representative iBex Global Solutions PH, Inc. (November 2024 - April 2025)

• Handled less than 100 outbound calls to monitor client performance daily
• Recorded call logs, managed emails, and scheduled appointments
• Achieved KPI related to resolution rate, and quality assurance of 80% to 90%
• Resolved technical and operational problems encountered by clients, working collaboratively with technical support and finance departments </aside>

Work Examples

Portfolio Items

Personal Trackers

Application

https://www.canva.com/design/DAG1Ky3CHLE/zcxUPJ3Njdk-YStFvQ78yQ/edit?utm_content=DAG1Ky3CHLE&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

Want to work with me?

Just drop me an email.